Accommodation Booking Terms & Conditions:
By booking accommodation online through Buzz Holidays you agree to the following terms and conditions.
These terms govern all accommodation and transfer bookings made (whether through Buzz Holidays web site or otherwise) with Buzz Holidays whose office is at 99 Moor End Road, Mellor SK6 5PT. All correspondence should be addressed to Buzz Holidays, 99 Moor End Road, Mellor SK6 5PT. You accept these booking terms on behalf of all members of your party. Any booking made or order placed by you shall be deemed to be an offer by you to purchase the relevant travel arrangements subject to these booking conditions. No contract between you and Buzz Holidays shall come into existence until Buzz Holidays-
(a) issues a booking reference number;
(b) issues a booking confirmation by email, fax or post; and
(c) receives payment in full.

Basis For Contract : Buzz Holidays is an accommodation only provider (not a Tour Operator) and as such we supply our products as a principal either direct or via Travel Agents. When a client requests accommodation, we pass this enquiry on to an overseas supplier pending their confirmation. We treat this as an unconfirmed enquiry and we may take a deposit, which we use to guarantee the booking pending the confirmation from our supplier. Once we receive the confirmation back from our suppliers we will issue a confirmation / invoice and only then will a contract exist between Buzz Holidays and yourself. Until the issue of the confirmation / invoice, no contract exists of any kind in express terms or implied terms. If we are unable to supply the requested accommodation we will return any deposit paid and this will end the matter. We cannot be held responsible for any other travel arrangements that you or your travel agent has confirmed independently and for any costs arising from canceling or amending these independent arrangements. Once you receive our written confirmation / invoice and accommodation voucher it is essential that you check them for errors or omissions to eliminate any possible misunderstandings. We can not be held responsible if you choose not to check your confirmation / invoice and subsequently find you are booked on something you did not intend and costs maybe involved in changing the arrangements. This is why it is so important to check your confirmation / invoice.

Booking Procedures:
The first step is to decide where you want to go and look through the properties on Hotels Turkey Web that fit your budget and size requirements. Be sure to read all restrictions associated with the property then fill out the booking form associated with that particular property. At that time, we will ask for a credit card number; we accept Visa and MasterCard. We cannot make a reservation without that number, and we cannot fax over merely to check availability. We assume that if you’re asking about availability, you’re ready to make a reservation and we act accordingly.

Late Bookings:
Late bookings are those made within 8 weeks of departure. Once details have been confirmed to you over the telephone, a verbal contract shall be deemed to exist between you and the hotel. All booking conditions will apply including cancellation charges. Full payment will be due immediately.

If You Cancel Your Booking:
It is agreed between us that if you wish to cancel all or any part of your booking, or that the booking is cancelled by us due to non payment, then we shall be entitled to the following percentage of the holiday cost: -

56 days before departure	loss of deposit
41-29 days before departure	50%
28-15 days before departure	70%
14-7 days before departure	90%
7 days or less & no show	100%

If We Change Your Reservation:
If a major change to your booking occurs, we will inform you as soon as it is reasonably possible if there is time before your departure. A major change is one that we make to your reservation (ie departure date). Most changes if any are of a minor nature, which may include certain facilities, being withdrawn, and we reserve the right to do so at any time. We aim to provide you with details as soon as possible.

Cancellation By Us:
We will not cancel your booking within 8 weeks of your departure unless caused by events beyond our control. If we are obliged to cancel your holiday more than 8 weeks prior to your departure we will aim to offer you an alternative. If this is not acceptable, we will provide you with a full refund.

General Conditions:
If the behaviour of any member of your party is considered likely to cause offence, danger, damage or distress to others, we reserve the right at all times to cancel or terminate your holiday completely. If, for example, the accommodation owner or Management, or a senior member of staff considers the behavior is unacceptable, they are authorized to terminate the holiday wherever and whenever necessary. If this situation arises, our responsibility will cease and we will not be obliged to cover any expenses incurred by the party concerned and neither will we consider any claims for compensation or refunds whatsoever. Star Ratings and quality of Accommodation- The Client acknowledges that star ratings may vary in quality from country to country and cannot be relied on to identify the quality of the accommodation. The Client acknowledges that the star rating is merely a general outline and may not apply in each case. Similarly, the Client acknowledges that the type of rooms provided by a hotel (i.e. single, double, twin) may also vary from country to country. It is the responsibility of the Client to check the type of the accommodation and services provided by each hotel. Details of each hotel which may be booked via this website are outlined in this website. There maybe guests from other countries staying at your accommodation and therefore facilities and entertainment may vary according to the variety and ages of such guests. Some hotels have twin or double-bedded rooms where a third or fourth bed can be added. In most cases the 3rd of 4th bed may be a camp bed or a divan and the room may well run out of space.

Dissatisfaction with Accommodations:
It is extremely important to give all your travel requirements to a rental agent BEFORE making actual reservations' to ensure that you receive exactly what you want. For example, if you tell us during the booking process that location doesn't matter, you can't call up from Ovacik, asking to cancel your apartment because it isn't close enough to the beach. Likewise, we cannot accept cancellations based on personal taste, such as your dislike for the apartment's wallpaper color. And clients who book a three-star apartment cannot realistically expect five-star apartment services. Be sure to ask all questions regarding amenities BEFORE booking your reservation; all accommodation inclusions are listed in Hotels Turkey under the property description.

However, if you arrive at your accommodations and find that the apartment or hotel is not as it was represented (for example, it is a Studio and not the One-Bedroom you reserved, or it lacks electricity, heat or any other promised service), call the local contact (concierge, management staff) and they will do all possible to get you moved to another apartment in the building, or have the problem remedied immediately. If this does not yield satisfactory results, call us in UK. In outstanding circumstances, if we cannot fix the problem to your satisfaction in the accommodation booked, we will move you to another apartment in our inventory.

Please remember that we cannot do anything unless we are alerted to a problem. Clients who complete a stay at an apartment that lacked necessary services without notifying management cannot expect a refund after the fact—especially since we most likely could have fixed the problem early in the clients’ stay.

Holiday Insurance:
It is a condition of booking that you are adequately insured for the duration of your holiday before you travel. You must either take out Buzz holiday insurance, or arrange an insurance policy yourself. Should you elect to arrange your own insurance, we require you to complete an insurance indemnity form which will be issued by Buzz, and we will require details of which insurers your policy has been arranged through.

Transfers:
Transfers are not included in the holiday cost unless that you will be quoted. However Buzz can arrange car hire at preferential rates or alternatively you can take a taxi – please speak to a sales clerk for details.

Flights:
Are not included in any of our Hotel prices. These are organized with an Atol license holder and invoiced separately once a booking has been confirmed with timings and price.

Accepting Terms and Condition:
Once you give your credit or debit card number verbally or send by fax, e-mail, letter for processing your booking then you are accepting our terms and conditions... It is your responsibilities to read the terms and conditions...

Parties:
These terms and conditions are made between Buzz Holidays and whosoever shall use this website (“the Client”).

Check in and out times:
Unless stated otherwise your holiday duration is for 7 or 14 nights and your accommodation is reserved for you from 14.00 hrs (2.00 p.m.) on your arrival day. Should your scheduled arrival time be late at night, or in the early hours of the morning, this means that your accommodation will have been reserved for you from the previous day and this constitutes the first night of your occupancy. Check out is usually between 11:00 and 12:00 hrs (midday) on the day of your departure day.

Breakages:
You may be asked for an imprint of your credit card or a cash sum to the value of between £300/£500 to be paid in advance at the start of your holiday in the event of any breakages/losses/damage to the property. Your credit card will only be debited in the event of any breakage, loss, or damage. Cash sums will be refunded at the end of your holiday subject to no breakage, loss, or damage.

Use of Site:
The Client may only use the website to make legitimate enquiries or bookings and hereby undertakes not to make any speculative, false or fraudulent booking or any booking in anticipation of demand. The Client also undertakes to provide correct and accurate e-mail, postal and/or other contact details to Buzz Holidays and acknowledges that Buzz Holidays may use these details to contact the Client in the event that this should prove necessary.

Making a Booking:
A legally binding booking shall only exist when the required details are inputted on the relevant web-page, fax, letter or e-mail by the Client and when the booking is confirmed by the Client written or verbally. The Client acknowledges that he/she understands that by sending written fax letter, e-mail or verbally, he/she is authorizing Buzz Holidays to make the booking and to debit his/her credit card in the manner indicated on the website. A booking may not be made less than two days prior to the date that the Client will be arriving at the accommodation booked.

Vouchers:
Once the Client has paid the deposit by credit card or cheque or authorized verbally, the Client must print an electronic confirmation or have confirmation letter or e-mail showing the details of the booking. This confirmation forms the basis of the contract for the booking. THE CLIENT ACKNOWLEDGES THAT IT IS HIS/HER RESPONSIBILITY TO PRINT AND CHECK THE CONFIRMATION AND ENSURE THAT ALL OF THE DETAILS CONTAINED IN IT ARE CORRECT AS ACCOMMODATION CAN ONLY BE PROVIDED IN ACCORDANCE WITH THE DETAILS OUTLINED IN THE CONFIRMATION. WHERE THE DETAILS ON THE CONFIRMATION ARE NOT CORRECT, THE CLIENT SHOULD CONTACT Buzz Holidays AT info@hotelsturkey.co.uk SO THAT THE DETAILS CAN BE CORRECTED. THE CONFIRMATION HOTEL VOUCHER MUST BE PRESENTED AT THE HOTEL RESERVATION DESK ON ARRIVAL AT THE DESIGNATED HOTEL AS PROOF OF BOOKING AND PRE-PAYMENT.

Prices and Payment:
The price for the services provided by Buzz Holidays is as specified on the booking form. Payment must be made in full by credit card at time of booking. Prices quoted are (unless otherwise specified) to cover room, breakfast, local services and taxes. Buzz Holidays endeavors at all times to charge discounted prices. Where the Client should see a published room rate which is lower than the price paid to Buzz Holidays for the room booked and is unhappy with the same, they should check, prior to making a complaint to Buzz Holidays, whether the published room rate relates to room only or room, breakfast, local services and taxes as per the Client's booking with Buzz Holidays. Furthermore during trade fairs or other festivals, hotels often impose supplements or do not give their usual reductions so that the price paid by the Client may be higher than the hotel's published rate. The Client acknowledges that Buzz Holidays do not have any control over this.

Responsibility:
By using the site, the Client confirms that he/she is able and willing to meet any liability incurred as a result thereof. THE CLIENT ACKNOWLEDGES THAT ANY BOOKING MADE ON THIS WEB SITE IS NON REFUNDABLE, NON TRANSFERABLE AND MAY NOT BE AMENDED ONCE CONFIRMED.

Star Ratings and quality of Accommodation:
The Client acknowledges that star ratings may vary in quality from country to country and cannot be relied on to identify the quality of the accommodation. The Client acknowledges that the star rating is merely a general outline and may not apply in each case. Similarly, the Client acknowledges that the type of rooms provided by a hotel (i.e. single, double, twin) may also vary from country to country. It is the responsibility of the Client to check the type of the accommodation and services provided by each hotel. Details of each hotel which may be booked via this website are outlined in this website.

Accuracy of Information:
Buzz Holidays and its suppliers have taken reasonable care to ensure that the content of the website including all hotel information and listings are accurate. The hotel information and listings are compiled from information provided by the hotels that are listed. Buzz Holidays publishes such information in good faith. THE CLIENT ACKNOWLEDGES AND ACCEPTS THAT Buzz Holidays CANNOT BE HELD RESPONSIBLE FOR ANY INACCURACIES IN SUCH INFORMATION, NOR CAN LIABILITY BE ACCEPTED FOR CHANGES TO FACILITIES WHICH ARE NOT NOTIFIED TO Buzz Holidays BY THE HOTEL IN QUESTION. THE CLIENT ALSO ACKNOWLEDGES THAT:-
(I) WHILE Buzz Holidays ENDEAVORS TO KEEP ACCURATE AND UP-TO-DATE ALL INFORMATION CONTAINED ON THIS WEBSITE, Buzz Holidays CANNOT BE RESPONSIBLE FOR ERRORS, OMISSIONS OR MISLEADING INFORMATION CONTAINED IN THE HOTEL LISTINGS OR INFORMATION.
(II) THE HOTEL LISTINGS OR INFORMATION.

Unavailability:
In the event of a confirmed booking becoming unavailable, Buzz Holidays will endeavor to offer an alternative hotel of the same or a higher standard in the same location, or offer a full refund if preferred. Buzz Holidays will also endeavor to contact the Client prior to departure and advise them of this unavailability. However, the Client acknowledges that this will not always be possible. Where it is not possible to contact the Client prior to departure, Buzz Holidays will endeavor to ensure that the relevant Hotel looks after any change of accommodation as quickly and efficiently as possible.

Complaints:
Any complaint regarding the Hotel should be notified to the Hotel Reception desk or to the relevant Hotel Representative during the Client's stay at the hotel and the hotel management must be given adequate opportunity to rectify the situation from the outset. Where any such compliant is not rectified by the hotel in question to the Client's satisfaction, a further complaint should be made in writing to Buzz Holidays not later than seven days after termination of hotel stay. Where possible, the written complaint to Buzz Holidays should be supported by photographs or other written/visible proof of the complaint.

Warranties, Representations, Conditions and Terms:
ALL TERMS, REPRESENTATIONS, CONDITIONS AND WARRANTIES (WHETHER IMPLIED OR MADE EXPRESSLY) RELATING TO THE SITE AND ANY CONNECTED SERVICES TO THE EXTENT PERMITTED BY ANY APPLICABLE LAW AND THE BRITISH COURTS ARE HEREBY EXCLUDED.

Use of Client's Contact Information:
The Client agrees and consents that Buzz Holidays may use the Client's contact information (i.e. the Client's, e-mail, postal address and/or other contact details) in order to contact the Client in the event of a problem with the booking.

Indemnity:
THE CLIENT AGREES TO INDEMNIFY AND HOLD HARMLESS Buzz Holidays FROM AND AGAINST ANY LIABILITY, DAMAGE OR LOSS INCLUDING LEGAL FEES AND EXPENSES THAT Buzz Holidays INCURS OR SUFFERS AS A RESULT OF ANY ACTION, INACTION OR OMISSION BY THE CLIENT.

Consequential Loss:
UNDER NO CONDITIONS AND IN NO EVENT SHALL Buzz Holidays OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES, HOWEVER ARISING, (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE OR BREACH OF THESE TERMS AND CONDITIONS OR OTHERWISE) OR FOR ANY LOSS OF DATA, PROFIT, REVENUE OR BUSINESS, HOWSOEVER CAUSED EVEN IF THAT LOSS OR DAMAGE WAS FORESEEABLE BY, OR THE POSSIBILITY OF IT WAS BROUGHT TO THE ATTENTION OF Buzz Holidays.

Limitation of Liability:
NOTWITHSTANDING THE FOREGOING, Buzz Holidays LIABILITY TO THE CLIENT AND/OR ANY THIRD PARTIES ARE IN ANY AND ALL CIRCUMSTANCES LIMITED TO THE LESSER OF EITHER:-
(A) THE AMOUNT PAID BY THE CLIENT OF THE BOOKING;
OR
(B) £100.
WHICHEVER IS THE LESSER.

Assignment:
The Client may not assign, convey, sub-contract or delegate any rights, duties or obligations hereunder except with the written consent of Buzz Holidays.

Intellectual Property:
The Client acknowledges that all copyright, trademarks and other intellectual property rights in and relating to this website and to the Hotel System Services are solely owned by or licensed to Buzz Holidays. The content or data found on the website may not be reproduced, sold, transferred or modified without the prior written consent of Buzz Holidays. Neither may the Client modify, duplicate, display, copy, reproduce, license, publish, transfer or sell any information, software, products or services obtained from the website without the prior written consent of Buzz Holidays. The Client further acknowledges that he/she must not use any of these intellectual property rights, or the Buzz Holidays Services, except to the extent necessary to make a booking in the manner anticipated by these terms and conditions.

System Integrity:
The usage of any device, routine or software which inhibits or interferes with the running of the Buzz Holidays website or any booking concluded upon it is prohibited. Any action which creates a load on the Buzz Holidays website or infrastructure which may be considered unreasonable or disproportionate is prohibited.

No Guarantee of Continuous Access to Buzz Holidays Website:
Buzz Holidays do not guarantee continuous access without interruption to its website, nor do Buzz Holidays guarantee secure access to its services. The performance of the Buzz Holidays website may be interfered with by many factors outside our control.

Amendment to These Terms and Conditions:
Buzz Holidays reserve the right to amend these Terms and Conditions at any time. Updates will be effective 5 days after they are posted on the Buzz Holidays website. This Agreement cannot otherwise be altered without prior consultation with Buzz Holidays.

Severability:
These terms shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law and such determination shall not effect the validity and enforceability of any other remaining provisions.

Headings:
The headings used in these Terms and Conditions are included for convenience only and shall not define, extend, limit or otherwise affect these Terms and Conditions.

Force Majeure:
If as a consequence of Force Majeure, Buzz Holidays is obliged to curtail, alter or cancel a booking, the Client shall not be entitled to claim compensation for any loss arising as a consequence of the said curtailment, alteration or cancellation. The term “Force Majeure” includes but is not limited to acts of God, natural disaster, fire and any other destruction of any accommodation booked, riots, acts of war or civil commotion, exercise of legislative, municipal, military or other authority, strikes, industrial action or any other reason beyond the control of Buzz Holidays.

Entire Agreement:
These terms contain the entire agreement between Buzz Holidays and the Client and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter and may not be amended or modified unless expressly agreed by Buzz Holidays in writing.

Governing Law:
These Terms and Conditions are subject to British Law and to the exclusive jurisdiction of the Courts of England.